MobileBizBuzz

May 12, 2010

Something Sneaky This Way Comes

Release the Kraken! Scratch that. Just a minute here…um, uh…OK, let’s try this again. Look out for Android! I know, I know…that’s not nearly as dramatic as commanding the release of the mythical Kraken, but it’s certainly something those of us in the industry should heed.

If I were to ask almost anybody on the street what the most popular smartphone is today, I bet that 9 out of 10 people would say the iPhone. And why not? There are several reasons to think that:

  1. Apple has smartphone market share that is second only to RIM (BlackBerry).
  2. Apple invented the whole App Store concept as we all now know it, and it boasts over 200,000 applications.
  3. Apple ships a lot of phones. According to  Canalys, over 25 million iPhones were shipped in 2009 alone.

Now let’s change the question a bit. What if I were to ask what the most popular operating system is for a smartphone? Admittedly, the average person does not think about smartphones in this way, but the average application developer does. The answer to this question would not be too surprising for the most part. According to data just released by NPD Group, RIM still leads in this game with 36% of all smartphones sold in the US in the first quarter of 2010 running the BlackBerry OS. It probably also wouldn’t surprise anybody to know that Apple came in at 21% in the same study. Very impressive for a company that has essentially a couple of different flavors of the same smartphone. And remember, in the US Apple only runs on one carrier…AT&T.

There was a bit of a surprise in this most recent data though, and that was Android. Android is the open OS backed by Google. Like BlackBerrys, Android devices run on all the carriers and come in a variety of shapes and sizes. Unlike BlackBerrys, Android devices are made by several manufacturers including the likes of Motorola and HTC. Here’s the surprising part…in the first quarter of 2010, 28% of all smartphones sold in the US were Android devices.  That’s right, there are now more Android devices being sold in the US than there are iPhones being sold in the US.  And guess what else. Android Marketplace (the Android App Store), now has over 50,000 applications listed on it.

Not only does Android have this type of momentum, but it has other things going for it:

  1. Many of the newest and slickest devices are Android devices. For instance, this summer Sprint and HTC will introduce the first WiMAX phone and it will be an Android device.
  2. AT&T just started offering Android devices in the last month or so. That means Android devices have lots of room to grow with AT&T subscribers.
  3. With Android 2.1, Android devices are starting to surpass some of the capabilities of the iPhone.

This doesn’t mean we should all sell our Apple stock. Far from it. So far Apple continues to innovate and make some interesting decisions in the market. Couple that with well designed devices, and a powerful brand, and Apple will continue to be a leader in the smartphone market. At least for the time being. But don’t count out Android. Android isn’t making as much noise as Apple, but they are quietly making their presence know in a big way in the market.

July 27, 2009

My PC is More Mobile Than Yours

Filed under: Mobile Devices,Mobile in SMB — Tags: , , , , , Chris @ 10:22 am

iphoneI met with the owner of a restaurant last Thursday and had something completely unexpected happen.  The gentleman I met with has been in the restaurant business for quite some time, starting out with Subway, then rolling out his own pizza franchise concept, and now finally launching his own pizzeria.  I was there to do a little research for the product side of our business.  We talked for about an hour about several ways mobile technology could assist him in the operation of his restaurant, and also how it could help him be more in tune with his customers.

The discussion was very helpful to me, and I believe to him as well.  However, about midway through our discussion something completely unexpected happened.  This gentleman held up his iPhone that had been sitting on the table next to him throughout our discussion.  As he held it up he declared “This is my PC.”  His point was that he was not in the restaurant all the time, and he used his iPhone as not only the mechanism to help keep him in tune with what was going on his his restaurant, but also to help him access other information, make calls, visit web sites etc.  In every way, this little “phone” had become his primary computing device.

I have made mention of this trend in other previous posts, but in this case I got anecdotal confirmation straight from the horses mouth without any prompting from me.  This is not an advertisement for the iPhone, though it is a very slick device.  I am sure if asked others would say the same thing about their Windows Mobile device, or their BlackBerry, or maybe even the Pre now.  The point is that in fact, our phones are becoming much more than phones.  They are in many instances taking the place of our PC’s in the real world.

June 12, 2009

Smartphone Shootout

pre-and-iphoneWell, it’s finally here.  Palm launched the Pre last Saturday, and they are now finally in direct competition with Apple and the iPhone.  So which one’s better?  For me, I think the verdict is still out.

By now, unless you live under a rock somewhere, I’m sure you know how successful the iPhone has been.  They have sold millions of devices in the two years the phone has been out, and users have downloaded over 1 billion applications in the year since the App Store was available.  Apple also broke a lot of long standing rules in the cellular industry by having the phone activated through iTunes instead of directly with AT&T, and also by funneling users through iTunes for content instead of through AT&T.  The iPhone was also ground breaking in that it introduced the concept of using gestures via a touch screen to interact with the device.  What they have accomplished is truly amazing.

Don’t count out Palm just yet.  Palm has traditionally been very strong with “prosumers”.  This is a term they coined to talk about their sweet spot in terms of users.  The demographic Palm originally catered to with the Treo was professional people who purchased their own devices and used it both for work and personal purposes.  Add to that the fact that they pioneered the whole smartphone segment 5 years ago, and you have a pretty accomplished competitor for Apple.  The new Pre has a slick little physical keyboard, a very nice touch screen, and a gesture base user interface.  Sprint says the Pre broke all of their sales records for new devices.  Sounds kind of like the iPhone, doesn’t it?

I think the real battle is still to come.  WebOS has some very interesting capabilities with it’s application platform.  It allows applications to integrate with the web, on device information, and across applications.  Of course there aren’t many applications on the device yet.  It will be interesting to see what developers come up with on the Pre.  Part of what has made the iPhone successful is the slew of applications that have been introduced by developers outside of Apple.  I’ll be curious to see how many, and what types of applications get introduced for the Pre.

April 23, 2009

Apple App Store Hits 1 Billion Downloads!

Filed under: Mobile Apps — Tags: , , Chris @ 3:15 pm

iphone-app-storeThat’s right, about 20 minutes ago Apple’s App Store crossed an amazing threshold.  They have now had over 1 billion applications downloaded in their first nine months of existence.  This is a phenomenal feat for any company, even one with the marketing prowess of Apple.  While mobile applications have been in existence for well over a decade, nobody else has generated the interest in applications that Apple and the iPhone have.

If you want a little more information on them reaching the 1 billion mark, check out this web site.  There are links on that page for the top 20 paid apps, and the top 20 free apps of all time.  Some of the ones that made the list are almost as amazing as the record itself.  Hang on tight now.  This whole “application thing” is just getting started.  Congratulations, Apple!

April 9, 2009

What’s a Dell To Do?

Filed under: Industry News,Mobile Devices — Tags: , , , Chris @ 1:54 pm

PalmDellLogoRumors have long circulated that Dell would be entering the smartphone market. As far as rumors go, that one seems believable. After all, they’ve gone from making personal computers out of a garage to becoming a massive manufacturer/distributor of desktop computers, laptops/notebooks, netbooks, monitors, servers, storage component, etc. They even had a (not so well receivied PDA, the Axim, in 2007). Why not get in the smartphone market now?

Well, it sounds like they have been trying to do just that. Unfortunately, the prototypes they’ve been shopping around seem to have been, well, boring. In other words, no iPhone killers. In fact, the only rumored iPhone killer that anyone is even talking about is Palm’s new Pre. So what’s a Dell to do? Wait…I have an idea! Dell should buy Palm! While that move wouldn’t guarantee Dell’s success, some analysts think it is a good idea. In fact, it may be the only reasonable way for Dell to enter the market this late in the game. Regardless, if Dell is serious about jumping in, they have one heck of a hill to climb.

What do you think? Should Dell go it alone or should they buy Palm? Here’s some more information to help you craft your thoughts:

palmdelllogoxsmallMichael Dell hints at smartphones, mobile Internet devices – InfoWorld
palmdelllogoxsmallDell’s iPhone Killer rejected by carriers as too dull – AppleInsider
palmdelllogoxsmallMore details on Dell’s supposed smartphone – CNet
palmdelllogoxsmallA Dell Smartphone Would Face Big Hurdles – Business Week
palmdelllogoxsmallPalm Pre a Bump in Dell’s Smartphone Road? – Pre Central
palmdelllogoxsmallHandoff: Why Dell Needs to Buy Palm Now – Fast Company

March 2, 2009

WinMo & RIM Hit 50MM in Device Sales

Filed under: Industry News,Mobile Devices — Tags: , , Chris @ 10:44 am

SourceL Tjeerd

At the recent World Mobile Congress, Microsoft rather quietly announced that the company has sold more than 50MM Windows Mobile devices (the operating system) over it’s 10 year lifetime.  RIM also recently announced achieving a 50MM in BlackBerry device sales milestone over the same 10 year timeframe.

In comparison, Apple has sold a total of 17MM iPhone as of January 2009. But to put that in perspective, the milestone was achieved in only two years. Projections for iPhone sales have been trending downward for the past several months, but (depending on the source) could still go as high as 30MM units in 2009.

Can it be possible that the iPhone can reach the same 50MM milestone in less than 3 years? The smartphone market is only now becoming mainstream, and overall sales have been increasing around 40% a year. This opens the field for hundreds of millions of new smartphone sales, from iPhone, WinMo, RIM, Palm, Android, etc., etc.

In fact, the third largest phone maker in the world, LG, which sells about 20x times as many handsets a day as iPhone, has just signed a deal with Microsoft to put Windows Mobile on 50 LG phones over the next 5 years. I have to believe that’s going to have a big boost for WinMo. And whatever you do, don’t forget about the new Pre – now scheduled for a May-June launch.

These sales milestones are impressive, but they will pale in comparison to what the next couple of years brings.

February 26, 2009

No Microsoft Smartphone Coming

2009 Mobile World Congress

Steve Ballmer

After months of speculation and rumors about a new Microsoft smartphone, and months of Microsoft denying said speculation and rumors, Steve Ballmer finally made it clear that Microsoft will not release a smartphone.

Seems like a smart move as I really don’t hear a lot of people clamoring for one. Even so, many analysts and bloggers expected a 2009 release to compete with RIM/BlackBerry and Apple/iPhone.

Apple still has the device to beat and Ballmer seems to be happy to let them keep the current “mojo” in the consumer market. Ballmer’s strategy is to continue to build upon the Windows Mobile (actually now Windows Phones) platform and make it as compatible with as many devices as possible. Though not unique, this strategy is very different from Apple’s and RIM’s, whereby they both have a proprietary device and proprietary operating system. Stirring it up even more, Palm recently announced the Pre as well as a new mobile platform called webOS.

Historically, the proprietary device/OS strategy has worked for many mobile phone providers, but I believe this may be changing. From a business user’s perspective (me), the real value in “smartdevices” comes from the business applications (increasing productivity and reducing costs) that run on it. Highly restrictive access to the OS or having to develop across an endless sea of proprietary platforms makes it difficult for mobile application companies to create solutions that can run on every device. 

I would personally like to see a handful of the best OS platforms be able to run across all the devices – and carrier networks. But I won’t hold my breath just yet.

February 4, 2009

The Application of Mobile Technology…Where Are We Going?

Yesterday in our senior staff meeting we were discussing some trends that are influencing the direction of the mobile industry. In that discussion we talked about some predictive statements from previous computer industry giants. The first quote was attributed to Thomas Watson Jr. in the 1950’s. Watson was then-Chairman of IBM, and the quote attributed to him was “I think there is a world market for maybe five computers”. While this appears to be a misquote according to IBM, he did make a reference at the 1953 shareholder meeting about receiving 18 computer orders nationwide, when IBM had expected to sell only 5. The second statement is a well known quote from Bill Gates where he stated “640kb ought to be enough for anybody”. The point behind both of these statements is that it is difficult even for industry visionaries to predict the real potential of emerging technology. It is not unusual to underestimate its impact.

When I got back to my office I saw the Weekly Edition of the “Mobilizer Newsletter” in my Inbox. This newsletter is produced by “Mobile Enterprise Weekly, and this week it has an article from 8 mobile industry experts discussing “The Next Big Thing in Enterprise Mobility”. While I do not personally know any of the people who are quoted in the article, and I am sure each of them is an expert in his/her perspective field, I do have a couple of my own observations after reading the article.

My first observation is that the 8 experts who provided input for the article all talked about different technologies they each thought would be “the next big thing”. Not one of them agreed with any of the others. That’s not really surprising when you consider the statements from Watson and Gates. When we are in the middle of the revolution, it is very hard to see where we are going. And we are definitely in the middle of a mobile revolution.ocarina1

The second observation is that where mobility is really going is likely far more amazing than what we can imagine right now. Have you seen the iPhone application called “Ocarina” by Smule? It turns the iPhone into an electronic ocarina (a musical instrument dating back 12,000 years according to Wikipedia). By holding your iPhone horizontal, placing your fingers over 4 “holes” on the multi-touch screen, and blowing into the microphone with varying intensity, you can play a variety of songs. The application can even vary the tonal quality by tilting the iPhone at various angles. If you like music, you should check it out. I think you’ll be amazed. Who would have thought a year ago that the iPhone could become a musical instrument, and not just an mp3 player?

Ocarina sounds interesting for sharing with your friends and passing the time in an airport, but it isn’t going to help us in the business world. So what is the next big thing with mobile business applications? I’m going to disappoint you here. I don’t know. I could take a guess like other experts, but likely the best I could do is be partially right. But there is hope. I may not know what the next great business application is, but I do know how to find it, and that’s almost as good as knowing what it is.

Here’s the challenge: we need to do a better job of getting mobile applications into the hands of business people. And not just in big corporations, but in small and medium sized businesses too. After all, the smaller companies account for the majority of jobs in our nation, and therefore represent by far the largest pool of mobile business users. While mobile technology has proliferated for personal use, it’s really just getting going for business use outside of email, so the opportunity is enormous. When we get more mobile technology into the hands of businesses, they will figure out ways to use the technology that the experts never dreamed of. That’s the real key to the next big thing in business mobility.

January 26, 2009

Online App Stores are Booming – What it means to Business

For those of us that eat and sleep mobile (that’s our job, right?), it’s been interesting to follow how the big industry players are rushing to create online mobile application “stores”. Riding on the coattails of the successful iPhone App Store, Microsoft, Google, RIM and others are all jumping into the ring to compete head-to-head with Apple.

These industry behemoths are launching their online stores so end users/customers can find, buy and download applications and other content for their mobile devices. Plus, it provides a marketing outlet for the growing developer community to showcase and sell their wares. That’s great news for our industry as it shows strong interest and continued growth in mobility. Loosening carrier restrictions and opening platforms means just about anyone can develop, upload and sell a mobile solution to this growing market. Of course, if you’ve been paying attention you know that you’re not likely to find many strategic business applications on these sites.

iBeer ApplicationIt’s one thing to hack out some code utilizing the iPhone’s accelerometer to mimic a pint of beer and upload it to the App Store, but developing and successfully marketing a strategic business application (one that provides clear value and a quick return on investment) requires a different kind of business model. For many small and medium sized developers a great product is enough to build a list of local clients. But extending their product’s reach to the regional or national stage can be overwhelming due to prohibitive marketing and advertising costs, product support and training issues, sales channel complexities, mounting fees, distribution issues and more. Unfortunately, these big online stores don’t help with those issues because they simply aren’t designed to offer any more than just the application.

Since many business application developers struggle to effectively market their apps, potential customers have difficulty finding their products. The major search engines are too broad to be effective and most online sites are consumer-focused or too narrow. So where does Joe the Electrician (just couldn’t bring myself to say ‘plumber’!) go to find a bundled solution for inventory management, vehicle tracking and m-commerce for his business? Well, it’s not the iTunes App Store. Microsoft’s upcoming “Skymarket” store has potential, but only if the software is written for Windows Mobile  (it was going to be for version but maybe now for version 6.5 – which isn’t even out yet??). What about RIM’s new BlackBerry store (once it opens, of course)? Possibly, but Joe may need something more rugged than a shiny new BlackBerry Storm.

It’s obvious that this book is still being written – in fact, I think we’re only looking at chapter 1. And of course, as the next chapters come together, you’ll read about it here.

December 12, 2008

Google: Where Are the Business Applications?

Accelerating innovation and disruption in the market has been a constant byproduct of Google’s quest to own as many web surfing customers as possible. With the advent of the browser on the cell phone, people are accessing web-based content with increasing frequency on their handheld. So, it was just a matter of time for Google to enter the mobility market.

AndroidAndroid, which is supported by Google, was recently launched, amid the usual hype, and now the industry pundits are starting to weigh in. In summary, ‘Android needs time to evolve,’ as the developers, the wireless network operators and their hardware partners are not swarming to the platform that is supposed to challenge iPhone. The launch started with T-Mobile, not the largest wireless operator, and one handset dubbed the G1 which is manufactured by HTC. Many of the applications that were initially launched were low quality (calculators, weather, budget planning…even a flashlight).

Businesses are on the lookout for mobile applications that create efficiencies in their operations. Our research and testing on the Android platform indicates that it will not have much to offer in the very near term. But, as Motorola and other hardware companies have started to incorporate Android into their product lines, we will see more options for our customers.
Excerpt from Anyware’s Enabling Mobility Newsletter Vol. 1 Issue 8.

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